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Privacy Policy

Privacy Policy for Villa Arpeggio

At Villa Arpeggio, accessible at www.villaarpeggio.com, one of our highest priorities is the privacy of our visitors. This Privacy Policy outlines the types of information that may be collected and recorded by Villa Arpeggio and how that information is used.

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If you have any questions or require more information about this Privacy Policy, you are encouraged to contact us by email at info@villaarpeggio.com.

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This Privacy Policy applies only to information collected through our website and is valid for visitors with respect to the information they share and/or which is collected via www.villaarpeggio.com. This policy does not apply to any information collected offline or through other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons why it is being requested, will be made clear to you at the point of collection. This typically occurs when you fill out a contact form, submit a booking inquiry, or communicate with us directly. In these cases, we may collect your name, email address, phone number, travel details, and any other information you choose to provide.

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In addition, when you visit our website, certain information may be collected automatically. This may include your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, date and time stamp, and other technical data. This information is collected to help us understand website performance, user behavior, and to improve our site’s functionality.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Operate, manage, and maintain our website

  • Respond to inquiries and provide customer service

  • Facilitate and confirm reservations or concierge services

  • Improve, personalize, and enhance the user experience

  • Analyze website usage to optimize performance

  • Send transactional emails and service-related updates

  • Deliver marketing and promotional communications, where permitted

  • Prevent fraudulent activity and ensure website security

  • Comply with legal and regulatory requirements

Log Files

Villa Arpeggio follows a standard practice of using log files. These files log visitors when they access the website. This is a common practice among hosting companies and is a part of hosting service analytics. The data collected in log files includes IP addresses, browser type, ISP, date and time stamps, referring/exit pages, and potentially the number of clicks. This information is not linked to any personally identifiable data and is used solely for trend analysis, site administration, and demographic insight.

Cookies and Tracking Technologies

Villa Arpeggio uses cookies to store information about visitors’ preferences and to optimize the user experience by customizing website content based on browser type and other information. Cookies are small data files that your browser places on your device. You can choose to disable cookies through your browser settings, but doing so may limit certain functionalities of the website.

Third-Party Services

We may use trusted third-party service providers for services such as analytics, marketing, booking engines, and payment processing. These providers are only granted access to the personal data necessary to perform their functions and are obligated not to disclose or use the information for any other purpose.

CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request disclosure of the categories and specific pieces of personal data collected

  • Request that we delete any personal data collected about you

  • Request that we do not sell your personal data

If you wish to exercise any of these rights, please contact us. We are committed to responding within the legally required timeframe.

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

  • The right to access – You may request copies of your personal data

  • The right to rectification – You may request correction of inaccurate or incomplete information

  • The right to erasure – You may request deletion of your personal data, under certain conditions

  • The right to restrict processing – You may request restrictions on how we process your personal data

  • The right to object to processing – You may object to the processing of your data, under certain conditions

  • The right to data portability – You may request that we transfer the data to another organization, or directly to you

If you make a request, we will respond within one month. To exercise any of these rights, please contact us at info@villaarpeggio.com.

Children’s Information

Protecting the privacy of children is important to us. We do not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided this kind of information through our website, we strongly encourage you to contact us immediately, and we will make every effort to promptly remove such information from our records.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory compliance. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly to stay informed about how your information is protected.

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Effective Date: March 23, 2025

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